Customer Service Wednesday
Two thumbs up for the federal government! My new passport arrived 10 days after I sent off the old one. 10 days! I was expecting months of anxious wringing of hands. Of course, I generally expect that of anything. The new passport is thicker than the other, because of the electronics in the front cover. I hear those can be hacked. No worrying. Now that I am free to leave America and see the world, I feel so much better.
Two thumbs down for Comcast. In a fit of weakness the other night, I tried to order broadband. I had to enter my address four times, went through the set-up, and got sent to Jonel the customer service guy as the final stage in the ordering process. Jonel was a problem, however. He lost my order, then told me the promo didn't apply to me, then said he'd look at another fee, and in between all this he would disappear for 3-4 minutes on end. I think he was stuck in a cubicle somewhere witih a hundred customer chat windows open. I said "forget it" and closed the chat, and now I've ordered DSL.
Went to the Cummer Museum yesterday during free hours. The Cummer is Jacksonville's main art musuem. It's smaller than the parking lot at the Golden Corral all-you-can-eat-buffet, but it has an interesting collection and this month has a photo exhibit of Cuba in the 1930's by Walker Evans. The museum has some very lovely gardens that were even lovelier before a bridge for 1-95 was erected practically on top of it. Very nice oaks and a commanding view of the river. Come to Jacksonville and we'll go visit.
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sandramcdonald) wrote,
